COD available on orders worth Rs. 2500 & above

Returns & Refund Policy

1. You may request for return if you have received damaged or wrong order.

2. We urge you to initiate the return within 24hours of receiving the product and not later.

3. We shall be unable to accept any return request made after 24hours of receiving the product.

4. To initiate a return request, please write to us at customercare@barunii.com

5. We request you to follow the below steps to ensure the smooth return :

  • a. Please do not tamper with the original seal, labels, barcodes, MRP sticker and outerpackaging of the requested product(s). It will make the goods unacceptable for returns.The product should be left in its original condition.
  • b. Please write to us with pictures of the damaged product(s) and the damaged packaging as it was delivered to you.
  • c. Please share your Order ID and the image of the invoice for our reference.
  • d. Do not accept the package from courier if the outer carton seal is broken or the carton is badly damaged.

6. Our pick-up person will come to collect your goods within 2-4 working days.

7. In case, you have received any free gift along with the product you have requested for return, you will be required to return the free gift too.

8. Once we have received the returned goods and verified the claims, we shall initiate the credit back to your credit /debit card.

9. Your approved refund will be credited to your bank account within 5-8 business days, via our payment partner PayU Money.

10. You may check the status update of your Cancellation request by logging in to your Barunii account.

11. Personal care appliances cannot be returned due to hygiene issues.

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